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Marcom replied in 18 days
Hey Morris, Greetings from Hard Rock Hotel Goa! Thank you for sharing your amazing feedback. We are delighted we could ...more
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Hey Sandeep, Greetings from Hard Rock Hotel Goa! Thank you for sharing your amazing feedback. We are delighted we coul ...more
23 Reviews Written
Manager replied in 16 hours
Dear Mr Jain, It was a pleasure having you stay with us at Hard Rock Hotel Goa, on your recent visit. I take this oppo ...more
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mere booking he 3 night keya hotel ki taraf say airport pickup and drop free he na ?
not its not free u can ask from hotel but they charge u have few options like local taxi and volvo bus
Which room type is included in Super saver package of goibibo?
Its a beautiful hotel near Calangut beach...the property is in peaceful surrounding with Calangut beach at good 12-14 minute walk through local market. now the positive points regarding hotel: 1). the swimming pool is big and beautiful...also they have nice pool side Lounger & Beds 2). the lobby is also big and beautiful 3). some event was going on for buffet food for full day at attractive prices, we used that option and the experience was delightful 4). they also had some offer on liquor, though we didn't use it....but the ppl who used it seemed happy with that. 5). room was good and spacious along with the bathroom....however a bathtub could b a plus point 6). Except the first experience at arrival (described below), experience with staff was very good and the staff was very polite, courteous and cheerful. not so good things: 1). we reached at 10. am while the checking time was 1 pm....the staff at the reception told us that it will take some time to get the room prepared. We left our luggage & went for a walk to beach. After returning at 11.30, we were told tht it will take 15-20 minutes more. However, we had to wait 1 more hour while the all other guests were given the rooms....though we technically got the room at time but they could have given the room little early. as per my estimate, HARD ROCK HOTEL GOA was not full. Except this small thing, our stay was very pleasant and we very much liked HARD ROCK HOTEL GOA, room, food n pool. We will certainly come here for sure. Also need to mention, I went there on my birthday...my wife bought a cake from outside and they helped us to cut the cake in beautiful lobby at night....So memorable stay.
Hard Rock Hotel, Goa is very conveniently located at Calangute area. All the hotspots of North Goa are very easily accessible from this hotel. It's not a beach property but Calangute beach is 1Km from the hotel. Just outside HARD ROCK HOTEL GOA, there is main market of Calangute. HARD ROCK HOTEL GOA is beautiful especially the pool area. You can enjoy by the pool with live music. Overall, HARD ROCK HOTEL GOA had a very nice ambience and smell. You get a good feeling when you enter HARD ROCK HOTEL GOA. The rooms & bathroom are large in size with good interiors. One should opt for a pool view room. Pool view rooms make you feel like you are part of the hotel. As per booking policy, we were to be upgraded to Pool view room but when we checked in, we were offered non pool view room citing reason that all pool view rooms are sold out.These non pool view rooms seemed very secluded from HARD ROCK HOTEL GOA. We didn't get good vibes in that room, so we requested Front Desk to change our room. So, we were shifted to pool view room on ground floor which was amazing. We thank hotel staff for acceding to our request. The only negative thing, I would like to point out was when we asked for milk for our kid, sometimes they took 30-45 minutes to deliver the milk to our room. We had to call 3-4 times for the milk. Apart from that, we loved our stay at HARD ROCK HOTEL GOA.
Omg! What a Hotel! I dont have enough words for this amazing property...too good. I checked in on 31 Jan...the moment i entered HARD ROCK HOTEL GOA i was amazed to see the property...the staff and the amazing hard rock vibe. Totally next level. This is a place to relax. Manu, Upi, akshat and pranav at the reception are really helpfull. The day i checked in it was so smooth plus i even got the details of the places nearby to visit. Even when i called HARD ROCK HOTEL GOA directly when i was exploring the city for some help...these guys were great with assistance. Now there is a tonic Bar at HARD ROCK HOTEL GOA and there you will find 2 gem of a people bijoy and surya. What a guys i must say...they know how to make people happy...they are so polite and so professional with there work. Respect man. Hard rock hotel you must promote these guys. They know what is a guest choice of drink and they suggest great choice of drinks and cocktails. And at last Asadul from housekeeping, he will help you out with whatever stuff you need. Great staff man....i love hard rock and i am coming back again for sure! What a place man! At last i will only say "Lots of small things add up to the best imaginable Hotel Stay" Best Regards, Nalin Sharma
I visited HARD ROCK HOTEL GOA during 19th to 24th Nov'17 and overall it has been a pleasant stay for reasons such as property is located in heart of Calangute, buffet breakfast caters to all tastes, one can easily rent a bike/car just outside HARD ROCK HOTEL GOA and the important of all which truly represents HARD ROCK HOTEL GOA is its service. Well the service is good but room which was alloted to us was in not so good state...the water tap was shaky...then there is a mosquito problem and in spite of calling the reception on more than two occasions, the issue was finally resolved (I had to tell them pls provide mosquito repellent machine and they gave us a broken one...sadly). Also I had informed at the time of check in to their staff Sadhana that it's my birthday and anniversary in this week..there was no gesture as simple as a note from HARD ROCK HOTEL GOA, so they need to work on their customer care service, as we expect par excellence service from hotel with such a repute. After all hotel industry is all about excellent hospitality and service. Having said so, I wouldn't deny HARD ROCK HOTEL GOA of a good rating. It has been a comfortable and pleasant stay.
During the long weekend of October 2nd 2018, I took my mom for her first trip to Goa. After reading the reviews of multiple hotels, we decided to stay in Hotel hard rock. We booked a king size room and during the checkin process itself, on being aware that this is my mom’s first trip to Goa, our room was upgraded to Suite by their staff member Mr. Mehraj as a welcome gesture . Our experience in hard rock was one of the best hotel experience, their service, their food, their rooms, their friendly staff - everything is just amazing and experience like this happens only because of people like Mehraj who go to the extra mile to ensure that their customers are getting the best Hotel experience. Mr. Mehraj also helped us with other things like places we can visit, beaches to visit, etc. I recommend this hotel to all the families visiting Goa. Do remember to get it touch with Mr. Mehraj to experience wonderful hospitality. Thank you Hotel hard rock and Mr. Mehraj for making my mom’s trip a memorable one. 👍🏻
Super Duper property to Stay during any season in Goa. Though I was a bit confused after reading few negative comments, BUT, its very true that u urself are the correct judge. I would say that hospitality and helpful staff can be compared to that of Taj. Had a great time at the Pool. Brunch parties are amazing. The music near the bar makes the place so lively that you just want to stick to that place. The chef gives personal attention when you order food in the room if you have an infant along (complementary meals for your child all day long). I got complementary upgrade to Premium Suite which was an amazing gesture from the guest relationship manager. All in all, I would say, whenever I will visit North Goa, Hard Rock Hotel will be my only choice.
From the past 1 hour there are three men in my room solving an internet issue. I complained that the wifi is not working so they sent an IT guy who is still not able to solve the problem. If you book in a five star hotel this is not the way things should probably work. A bit dissapointed with the ammenities provided by HARD ROCK HOTEL GOA. Not much to do besides just lying next to the pool. A bit boring in the name of a brand Hard Rock. I would still rate it four out five as I am a hotelier too and understand the value of a feedback. So I really hope the management reads the review and take a note so that there can be a little more facilities added or the guests can get more value for money and the brand name Hard Rock keeps up to its name.
It was our first wedding Anniversary and they made it the best. Hotel environment very lively. Staff is very cooperative. Chef Mayank and Reception executive Martin really did the arrange as we wanted. Room service guy Sabir was too good. Vipul from F&B was very polite and gave us good service till d end. We highly recoend this hotel to others. Food was very good. Pool is v big and neat... Music band every night was the best. Overall first and beat experience to stay in Hotel Hardrock hotel. We simply loved it. Location is v good everything is near by. Keep it up the Hardrock hotel. Only one thing needs to be more good that is breakfast. Can have diff menu for each day.
Stayed here for 3 nights (22nd to 25th Sept). Wonderful Experience..!! Rooms are neat and tidy..Facilities at HARD ROCK HOTEL GOA are pretty good..Pool Area looks pretty good... Best part was the Breakfast...really good menu and well served with utmost focus on experience....Staffs are all very courteous and helpful... Had booked online and was my first Goa trip, so was a bit skeptical but the experience was memorable and enjoyable...also the location is pretty good to cover maximum beaches in Goa...Will definitely recommend this hotel in Goa and would love to stay here again the next time I get a chance to visit Goa...!! Keep it Up..!!!!
Near Baga and Calangute beach. Great stay if you are a party animal. Only issue is that they dont respect early checkin and late check-out. We arrived at 4:30 PM but were still made to wait for 45 mins before handing over the rooms (check-in timing is 3 PM) . However , when asked for late checkout , they blatantly refused saying they were oversold (honestly not something expected when they had delayed the check-in themself). HARD ROCK HOTEL GOA staff is courteous, but can improve on the level of service (response time and variety of food at the breakfast). Pool was good for family and couples alike.
Property is located in the heart of the city, 5 min away from Baga and Calangute.the entry to HARD ROCK HOTEL GOA is from a lane, which is weird for a 4 star hotel. Support staff is excellent esp at pool side and at restaurant. Staff at Reception need to polish their hospitality skills, esp ( girl who attended us while check in and check out) Made us feel Unwelcome and was kind of rude. Rooms are small with zero view... except for Pool side, most of other stuff was average. Can explore other / More options of hotels for the same price that you for Hard Rock.
The stay was just awesome. HARD ROCK HOTEL GOA has been maintained nicely. It's very close to Calangute. However, it is located in a small alley and can't be seen from outside main road. Valet parking is available so no issues of parking. The staff is very courteous and the check- in was hassle free. The swimming pool is just awesome. The breakfast buffet had a big menu with lots of dishes. But the buffet menu tables are scattered all over the dinning hall so I was unable to try everything. I would definately visit HARD ROCK HOTEL GOA in my next visit. Cheers.
It was my first time in a Hard Rock hotel. Have visited many hard rock cafes although. This was a German hotel recently taken over by hard rock and has been tastefully revamped. It's inside a lane, not visible from the main road but still very close to calangute beach. Very well maintained hotel and good value for money. Only issue I have with the breakfast. It's buffet spread is good but the food items are scattered meaning some placed in restaurant and some in the sitting area outside which is a trouble to manage...
Hi, The stay was worthwhile. Its a new hotel and everything was very good right from check in upto check out. The rooms are very mordern but none of them have balconies. They all have blinds. The swimming pool parties are pretty good . I would like to come back again and stay. The only glitch was that we had early morning flight and we were promised early morning packed breakfast which did not come but thats ok and it does not take away the fact that the service there was pretty good. I loved every minute of my stay
I booked Advantage Pool view room for 3 Nights in North 16 overall stay was amazing. I enjoyed a lot. Its a nice property with a big swimming pool. Anyone can stay there with their family and children's. Food is awesome. Rooms are spacious and staff is nice. I faced one problem in room that was mosquitoes. Otherwise its a perfect property in this price. Important Info - You have to submit 3 thousand rupees advance at the time of check-in. You will get it after check out. ( its not mentioned anywhere )
hotel is a bit inside but there are enough sign boards. staff is great and they treat you like a rock star. they have great music going all day. they recommend great places and things you can do. the merchandise shop here is better than most hard rock stores. we had a king pool deleux room, room was quiet nice. no issues with anything..just miss the usual balcony in a goa hotel, but trust me you will forgive this design miss in just a few hours. food is great and served well. 3nights here were awesome.
Hard Rock is a Luxury hotel situated in Calangute centre, a little bit of in a narrow lane-just a 2 min walk from the centre. Hotel ambience, room service(mini bar, coffee etc) and support were as usual like any 5-star hotel. We like the buffet breakfast which has all kinds of dishes of South India, Israeli, American and bakery etc. HARD ROCK HOTEL GOA is always happening with events, music and pool bar/pool is open until 11 pm. We recommend families and youngsters to enjoy a stay in this hotel.
We had a very pleasant stay at hotel..hotel is amazing..true to its name..all room amenities were available..nice pool..buffet breakfast was very good in taste and quality. Overall ambience was good..Hospitality was great..i would specially mention the name of Mr. Mehraj in guest relations department..He was so softspoken and helpful..he arranged for the complimentary cake on birthday..he also decorated the room very beautifully on request..i would love to visit again soon🙂
North 16 is a perfect place to stay in Goa. 2 min from Calangute beach 10 minutes from Baga and Candolim. 15 min from Anjuna snd Vagator. HARD ROCK HOTEL GOA has recently been taken over by the Hard Rock group further enhancing the experience. The service is great...pool is the biggest in Goa and the rooms are also great. We requested the front office for a delayed check out and they agreed. We will definitely stay here on our next visit. The breakfast buffet can be better.
Superb hotel I would recommend to all Go stay here atleast once Lovely rooms with comfortable and cozy bed Awesome pool Supper yummy food Buffet breakfast was finger licking Everything u need in a five star hotel is there in hard rock resort Go guys njoy a stay here Location is good very near to baga(10 minutes from Tito's Lane baga) and calangute but please go from KFC side because map shows some other direction Overall super hit Will visit again when we will go to Goa
|Price starts from||₹ 7399|