Safety and Hygiene

Accor Hotels ALLSAFE Hygiene program

ALLSAFE label verified by Bureau Veritas represents elevated cleanliness standards with assurance that these standards are met in our hotels +more

Amenities at Sofitel Mumbai BKC- Luxury Brand by Accor

POPULAR AMENITIES
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Guest Reviews & Rating for Sofitel Mumbai BKC- Luxury Brand by Accor

goRating

4/5

0 Ratings

0 Reviews

What our guests say?

  • courteous staff (43)
  • good experience (25)
  • good room (20)
  • excellent location (13)
  • + 5 more
JA
(Stayed 18 Jan, 2022)

Business Traveller | 3 Reviews Written

4/5
It was fine, people were helpful and services were prompt. I had the breakfast buffet, where many regional and Continental breakfast items were there. However, i felt the service in the buffet can be improved as many times new ppl feels lost.

General Manager replied in 4 days

Bonjour Juned Ahmed, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on ...more

FM
(Stayed 8 Jan, 2022)

1 Review Written

5/5
Awesome experience. The Food was very delicious. Perfect rooms. Staffs were very nice. Well sanitizied. Very near to u.s embassy.

General Manager replied in 2 hours

Bonjour Fawaz Malik, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on ...more

YS
(Stayed 17 Jan, 2022)

Couple Traveller | 3 Reviews Written

5/5
It was a great experience.The facilities and amenities they provide was just perfect . The staff was super polite and were easy to contact and cherry on the cake was that the out side food is not restricted

General Manager replied in 15 hours

Bonjour Yuvraj Shah, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on ...more

TP
(Stayed 18 Dec, 2021)

1 Review Written

5/5
It a good property to stay service is too good rooms are awesome location is awesome thank you.

General Manager replied in a day

Bonjour Tanmay Patel, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on ...more

AS
(Stayed 2 Jan, 2022)

2 Reviews Written

5/5
Staying here in Mumbai for the third time. Love the ambience. It is like home away from home. safe,good food and friendly and helpful staff.

General Manager replied in a day

Bonjour Anita Sharma,, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation o ...more

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Hotel Policies
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Location of Sofitel Mumbai BKC- Luxury Brand by Accor

The property has a location score of4.4/5

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Landmarks
  • Juhu Beach
    5km

  • Oberoi Mall
    11.9km

    Shopping Mall

  • Manori Beach
    17.3km

  • Transit
  • Chhatrapati Shivaji International Airport
    2.5km

    Airport

  • Bandra Terminus
    3km

  • Mahim Railway Station
    3.8km

  • Masjid Bunder Railway Station
    13.2km

  • Others
  • Drinkery 51
    380m

    Restaurant

  • Trident Hotel Bandra Kurla
    430m

    Restaurant

  • BKC DIVE.
    910m

    Restaurant

  • Hemant Oberoi Restaurant
    1000m

    Restaurant

  • Mumbai International Airport T2
    6.6km

  • T1 - Chhatrapati Shivaji International Airport
    7.5km

    Airport

  • Band Stand
    7.8km

  • Queen's Necklace - Marine Drive
    18.9km

  • Gateway Of India Mumbai
    19.2km

  • About Sofitel Mumbai BKC- Luxury Brand by Accor

    Overview
    Sofitel Mumbai BKC- Luxury Brand by Accor is a great choice for travellers looking for a 5 star hotel in Mumbai. It is located in Near Mumbai Airport.This Hotel stands out as one of the highly recommended hotel in Mumbai and is recommended by 92% of our guests. Hotel is rated 4.4 out of 5, which is considered as very good. The property enjoys a great location advantage and provides easy and fast connectivity to the major transit points of the city. Some of the popular transit points from Sofitel Mumbai BKC- Luxury Brand by Accor are Bandra Terminus (3.0 kms), Masjid Bunder Railway Station (13.2 kms), Mahim Railway Station (3.8 kms) and Chhatrapati Shivaji International Airport (2.5 kms). The Hotel is in proximity to some popular tourist attractions and other places of interest in Mumbai. Some of the tourist attractions near Sofitel Mumbai BKC- Luxury Brand by Accor Juhu Beach (5.0 kms), Oberoi Mall (11.9 kms) and Manori Beach (17.3 kms).

    From all the 5 Star hotels in Mumbai, Sofitel Mumbai BKC- Luxury Brand by Accor is very much popular among the tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM. It is a couple-friendly property, hence it is absolutely safe for unmarried couples to stay here.

    What our guests think
    Good service quality, good stay experience, good rooms, nice location and good food are some highly appreciated and talked about aspects of the Sofitel Mumbai BKC- Luxury Brand by Accor. With an overall rating of 4.4 out of 5 (330 Ratings), the property is rated very good by 63% of the guests, 21% have rated it good, 6% have rated it average and 10% have rated it as bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Sofitel Mumbai BKC- Luxury Brand by Accor is best suited for them. For more detailed information about this hotel, you can check the Questions & Answers section as well on Goibibo. There you can find the answers of the questions asked by some of our users about this property.
    Safety And Hygiene is the top priority for the Sofitel Mumbai BKC- Luxury Brand by Accor with score 98%. 96% Guests like the Thermal Screening feature. Staff Hygiene feature is liked by 94% users. Social Distancing is also followed by the staff of Sofitel Mumbai BKC- Luxury Brand by Accor the score for this feature is 100%. Sofitel Mumbai BKC- Luxury Brand by Accor Amenities are liked by the 81% of guest. Also 100% guest said that Television was working in their rooms.
    You can find numerous hotels in Mumbai under different categories and Sofitel Mumbai BKC- Luxury Brand by Accor is one the best hotel under its category.
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    Read Popular Review of Sofitel Mumbai BKC- Luxury Brand by Accor, Mumbai

    • Nikhil Gupta
      5/5

      I really loved Sofitel Mumbai BKC- Luxury Brand by Accor and the staff was always on the toes and because of the excellent location i found Sofitel Mumbai BKC- Luxury Brand by Accor was always filled to the brim. The room i was staying in was extremely spacious and very well maintained. The food quality and variety was excellent as well. You guys provided an extremely attractive offer, my only suggestion here for you is to strengthen your backend services more answerable as i didn't get any confirmation mail regarding my stay, no hotel vouchers and even after i wrote twice to your helpdesk i did not receive any answer apart from the autoreply mail. Also your app did not show any info on my trip and booking.

    • Deepa Selvam
      4/5

      Sofitel is beautifully located in BKC,Mumbai. Such a beautifully and tastefully designed hotel with all the amenities. Check-in process was so smooth. I usually spot the professional politeness when you are a customer but in Sofitel they show that they care which made the experience more delightful. Special thanks to Umesh (for smooth check-in), Shilpa (guest services), Rajesh (for decorating the room), Basit and Divya (for making the lounge experience wonderful and all the help). Laxmi was not as helpful as others. I would definitely return if I have to stay in Mumbai. Thank you for the whole Sofitel Team, Keep up the good work.

    • Meroin Dcosta
      5/5

      Sofitel is a very good and pleasant place to stay. Front desk manager Mr Samrudha Pawar was exceptionally gracious and very obliging. He treats each of his guests with a lot of patience and love. Shraddha from the front desk is is another gem that Sofitel has. Polite and very efficient. Will make it a habit to stay here again.

    • Rushabh Vakharia
      4/5

      Only I don’t like that they have only one cake in variety highly surprised. How come such big hotel can have only one taste of cake? They bring from bakery, so bakery makes only one variety? So if guest stays there for 10 days they will taste only one Cake that is chocolate truffle. This has shocked to me.

    • Sadia Osman Bin Abdul Aziz
      5/5

      Hotel is very good staff is very helpfull but when i called to hotel for reconformation my experience was very bad as always no body lifting phone if lifted the will ask detail and keep me on hold and never comeback very worst experience on phone but at hotel very thing was excellent

    • Prabha Punetha
      5/5

      The service was excellent and the staff was very friendly ,courteous and prompt. The food was awesome and had many variety. All of the staff was very good but we were particularly assisted by Mr. Tanmoy Pal who was very good with his job. Overall, it was a very nice experience.

    • Shreya Bidarkar
      5/5

      It was a pretty good experience with you all. The service was fantastic and the amenities were excellent. Thank you for making our stay more enjoyable and comfortable. We had no disturbance and the room service was good. Very quite place in such a running city like Mumbai.

    • Ramya Joseph
      4/5

      Stay was a pleasant experience. Staff was helpful and professional. Masks were worn by all the staff members. Multiple sanitizer dispensers were kept at various locations within Sofitel Mumbai BKC- Luxury Brand by Accor. Amenities provided were satisfactory.

    • Gurdarshan Singh
      4/5

      Very nice and beautifully maintained place with great staff... Had a real good time... Also the food at restaurants below is also very good Being almost in the same compound as the domestic Airport its very easy to access when travelling by air...

    • Ramit Narang
      5/5

      Fabulous Hotel located in the BKC area of Mumbai. Highly recommend upgrading to Executive Lounge access as it's outstanding. Do say hi to Merwyn Sequeira at the Executive Lounge as he's amazing and ensures all his guests have a great experience

    • Juned Ahmed
      4/5

      It was fine, people were helpful and services were prompt. I had the breakfast buffet, where many regional and Continental breakfast items were there. However, i felt the service in the buffet can be improved as many times new ppl feels lost.

    • ABHISHEK SHARMA
      5/5

      really very amazing experience in this hotel, hotel was just amazing, what a luxury, we love to stay, business meeting was also successful bcs of hotel and client also happy with meeting, spacious room, bathroom everything was great

    • Shovan Ghosh
      5/5

      It was very good. Cooperative staff Apart from other things. This hotel allows food from outside. They even reheated my food next morning. I had to do some emergency printing of documents. They did it readily in very odd hours too

    • Reema Baul
      4/5

      I always loved sofitel for the luxury and services it provides. But I am disappointed this time as the service was really slow and n9t up to the mark...its probably cause of covid hope to have a better experience during normalcy.

    • Madhuri Solanki
      5/5

      Amazing room..you can feel that you are in five star hotel and staff is so good they give you late check-out. No disturbing for checkout like no call for checkout again again staff is so good they upgrade room also.. Thank you ☺️

    • G Kapdi
      4/5

      Overall good experience.. The only thing is that it is very very far from any market... Located in corporate area.. you wont get any tea coffee breakfast outside, Literally 0 shop.. Hotel is Dim lighted and premium...

    • suresh kini
      4/5

      Over all Experience was very good the only problem is that the room service is a little slow. All the amenities are best, good location and courteous staff. Very good location, excellent rooms and courteous staff

    • Yuvraj Shah
      5/5

      It was a great experience.The facilities and amenities they provide was just perfect . The staff was super polite and were easy to contact and cherry on the cake was that the out side food is not restricted

    • Amit Gala
      4/5

      the front desk needs to be courteous n soft spoken. rooms are fine good location bkfast was good but the service was very lame ,had to look for staff to attend us the check in / out needs to be quick

    • shariyad khan
      5/5

      My stay at Sofitel Mumbai Bkc was the best. The staff was very polite in providing their service. the ambience of the room I stayed in was quite relaxing. will definitely recommend to stay here..